Testimonials - ABA Heating and Cooling

Average Rating 4.9 out of 5 stars

Shanmuga Sundaram

My A/C unit wasn’t cooling enough, but the temp. didn’t go high like 80s. So called them to check it out. The technician did the diagnostics and said A/C unit will need about 2 lbs of Puron. After giving the go ahead he said it consumed 6 lbs + 20 oz. My units full capacity if 7.5 lb. If the unit runs out of Puron, it won’t even maintain the temp. in mid 70s. Felt like it was a rip off @ $55 / lb which is close to $350 for Puron gas refill.

Shanmuga Sundaram
March 7, 2023

Mike

I had them fix my air conditioner late in the summer and they did not hook my heater back up to the blower. I called them to come do this and they said they would be at my house between 12-5 and they never showed up. Do not use them.

I am adding an edit. They ended up showing up around 7ish. I did not get a curtousy call saying that they were running behind. And yes they did not hook things up correctly. I still stand by comment about not using them.

Mike
March 7, 2023

Jeff Miller

We operate an Estate Management Company, and have used ABA exclusively for our HVAC needs for the last 3 years. I cannot speak more highly of their service. Their technicians are prompt, communicative, and thorough; and are knowledgeable across a wide variety of product and systems. Their billing is easy to understand, and always aligns with the estimate given beforehand. We also utilize their maintenance plans at several properties, and are extremely pleased with their ongoing service visits to maintain our equipment.

Jeff Miller
March 7, 2023

Betty Jenkins

Had Brandon out to service our three mini split he was on time and professional did a great job! Will be using Aba again and letting my friends know what great service I received.

Betty Jenkins
February 28, 2023

Mary Martin

Incredibly impressed with the service I received from ABA, from the people that answered the phone to the technician that came out and took care of my heater. Would not hesitate to use them again.

Mary Martin
February 14, 2023

Jane Jenkins

Aaron responded to our service request. We had had our electrical box replaced and afterwards our heater stopped working. Our electrician couldn’t figure out what caused it. We left town for six weeks. While we were away, we found out my husband had to have surgery the day after we returned and finding a company and calling for service was low on the priority list. However, we were cold and I was concerned about my husband’s recovery. My husband found ABA online and I called for an appointment. I was promised someone would there here in 3 hours! When Aaron came to check out the unit, he quickly diagnosed the problem as a melted control panel caused by the electrician hooking a 240v circuit to a 115v unit. The heater was toast.Aaron assured us he could have a crew out the next day and replace the unit. True to his word, Aaron sent Richard and his crew bright and early the next morning. By that evening we almost had heat – the delay was a result of the mess left behind by the former owners who had jury rigged a system that never functioned well since we bought the house. The next morning at 7 a.m., Richard returned to finish the last bit and we are happy as clams – warm too! ABA went beyond and above what was necessary to get our service restored. The crew was polite, professional and well prepared to do the work quickly and efficiently. I would recommend ABA in a heartbeat to anyone with heating and a/c problems. Thanks, ABA – you’re the best!

Jane Jenkins
February 14, 2023

William Curran

These guys rock. Just attempted to turn my furnace on for this cold, wet day, and it would not kick on. Classic. So I called these guys and thanks to Randy my heat was on and running in hours. Bad thermostat I guess. Thanks. Highly professional.

William Curran
February 14, 2023

Jamie Theret

My Ac went out and they came out quick to fix the problem. The service tech was friendly and had my system working in no time.

Jamie Theret
February 14, 2023

Heather Smith

Called ABA yesterday when my heater wasn’t working, they got someone out the day of and didn’t leave my family in the cold. Our heater was replaced for an affordable amount in a short period of time. I will defiantly be using them from here on out.

Heather Smith
February 14, 2023

James Robinson

called aba today because i tried to install my new nest thermostat that would not work.they came out quickly thankfully cause its very cold in our house.they found miss wiring in the heater only paid the trip charge. they where awesome highly recommend.

James Robinson
February 14, 2023

Ilan Ramrez

they guys came over and fix my problem really fast.
the price was lees then what i got the quote on .
i couldn’t be happier with the service .
5 star all the way

Ilan Ramrez
February 14, 2023

Joe Ferry

Had Aaron out. He did a great job

Joe Ferry
February 14, 2023

Sean O’Neal

I’ve read the reviews and i understand the frustration of some but I have had great service from the first phone call(by my wife) to my call with Mr. Davis and the visit and consultation/quote with Randy. My A/C unit is thirteen years old, a Trane from Sears…got a quote from Sears…no way! Compared three quotes… I believe I’m going to trust Randy, Mr. Davis and ABA.

Sean O'Neal
February 14, 2023

Philip Thomas

I sent a request to ABA at 2:30am online, and they contacted me by 8:00am that morning, and had someone there by 8:30. The A/C problem was rectified and the repairman was fantastic. This is the first time I have ever left a review for a repairman, and it is well deserved. Thanks again ABA for jumping in so quickly!!

Philip Thomas
February 14, 2023

Don Davis

Nothing like having your system go out in the midst of triple digits!! I called ABA Heating & Cooling and from 1st contact, my joyful experience began! The staff was very professional, caring and empathetic to my situation and my need to have someone out asap to repair my a/c system. I called at 9am and they had a tech at my house within the hour. Sadly my system had finally decided to call it quits, after all those years and ABA quoted a very reasonable price for a new system install, as well as they had my new system installed and cooling my family by 3pm that same day. From the get go, each and every person from ABA was extremely pleasant and professional. I understand that sometimes things don’t always go so smoothly, but to read some of the reviews left for this company I find a bit hard to believe. 5 Thumbs up for excellent service, professionalism and productivity!!

Don Davis
February 14, 2023

Stefan Spingler

ABA was a great help to us in our time of need when our AC died on a 100 degree day. Special thanks to Rudy for coming out so late and informing me of the extensive repairs that needed to be done. He was very curteous and professional, he was also very helpful in informing our landlord how serious the issue was.

The next day, the crew (Dorian & Richard) put in a ton of work basically installing a whole new system, all while being professional and timely.

Thanks again for helping to keep us from cooking like turkeys in our own house!

Stefan Spingler
February 14, 2023

Inspired By You

ABA is awesome. Rudy came in and found the problem and took care of it quickly. I would highly recommend this company and Rudy if possible. Great customer service!
Michael

Inspired By You
February 14, 2023

Steve Gonzalez

Called this company on a Friday afternoon around 6:30pm. Their answering service was knowledgable and friendly. I immediately had a call-back from ABA within 30 minutes. They knew what they were talking about, answered all of my questions, and set me up for an appointment the next morning. The technician arrived on time and was extremely professional. Aaron installed a new Nest control center and checked out my current ac system to see if it needed any maintenance. Aaron took pride in doing his job and doing it the right way (all the way down to helping me paint the wall around the Nest where the old thermostat originally sat).

From start to finish my experience with ABA was perfect. This company is first class.

Steve Gonzalez
February 14, 2023

Eric Skrudland

I called them at 6:30 on a Saturday evening. Ian showed up 1 hour later. Checked my entire air system an could find nothing wrong. He was really helpful and extremely personable after what I’m sure was a long hot day in 104 degree weather. Turns out it was my filter. I get the dumb homeowner of the month award for sure. He seemed really know what he was doing. I would sure call them again without hesitation. Thanks Ian!

Eric Skrudland
February 14, 2023

michele williams

ABA IS THE ABSOLUTE BEST ! THE BEST IN SERVICE, THE BEST IN PROFESSIONALISM, AND THE VERY BEST IN PRICE. THEY GET THE JOB DONE RIGHT!! THIS IS THE FIRST TIME TO WRITE A REVIEW FOR ANY FIRM FROM THIS 80 YR OLD VERY SATISFIED CUSTOMER. WE’VE BEEN DISAPPOINTED BY MANY OTHERS, BUT, THIS IS A REAL HONEST, PROFESSIONAL FIRM THAT DOES WHAT THEY SAY, AND, THEY CHARGE THE MOST REASONABLE FEES !!! WE WILL USE THIS FIRM FOR ALL OUR AIR & HEAT NEEDS !!!!! DR. BILL WALKER

michele williams
February 14, 2023

Merel Smith

My A/C and Heating Unit both had to be replaced and it was done in a very timely manner and works perfectly and have had absolutely no problems since the installation. Everyone associated with ABA was so very friendly and helpful to me and being a very senior citizen that is not always the case with some of these companies. They did everything they told me they were going to do plus they left behind no mess for me to clean up. Amazing service and I thank you.

Merel Smith
February 14, 2023

Jeff Beck

This company has been fantastic throughout the install of our mini split unit and has always come out in a timely manner whenever we had a question. Very professional and would recommend for any heating and ac problems.

Jeff Beck
February 14, 2023

Stefany Franco

Aaron and Randy are the best fast quick service

Stefany Franco
February 14, 2023

Danny Samuel

My experience with this company has shown me they stand behind their work. If they make a mistake, they take care of it. Aaron has helped me make the air in my home very clean & comfortable. Thanks!

Danny Samuel
February 14, 2023

Lisa Hastings

ABA is the very best! Installed new AC and furnace the next day. Very reasonable price, but it’s their customer service that is so outstanding. I will recommend them to everyone!

Lisa Hastings
February 14, 2023

Cathy Jones

I highly recommend ABA for all of your heating, cooling and appliance repair needs. Our business owns a small apartment complex and they installed all of the new hvac equipment, and now service the units. My experience with ABA has been nothing but professional and courteous. The service is efficient, timely and reasonably priced. Jason in the office goes above and beyond to see to it that all of our needs are met. It’s been a pleasure doing business with them.

Cathy Jones
February 14, 2023

Edward Espinosa

My mother inlaw got a quote for air conditioning replacement and this company went the extra mile to make sure we were taken care of. They were able to come out and service us all the way in Elgin on Saturday and we were very satisfied with this company we will use them again and recommend them . There technician arrived on time and we have cold air conditioning.

Edward Espinosa
February 14, 2023

Kathi Tysor

I bought a home and three months later the HVAC system died. I contacted ABA and Aaron came to my rescue. I knew nothing about HVAC systems and he spent time to answer all of my questions. I purchased a new system and within 2 days I had AC again! Did I mention this was in July??? Then came the winter. My new system performed beautifully and my electric bills have fallen off a cliff. Thank you Aaron and Morgan. You are life savers. If you are wondering about ABA… you have found the team you will want to contact for all of your appliance/HVAC needs.

Kathi Tysor
February 14, 2023

Frank Owen

Great Service and Fast! I called in the morning an technician showed up within an 1hr!

Frank Owen
February 14, 2023

Lee S. Bortner

Now that it’s getting hotter my A/C was having trouble keeping my house cool, and it was getting up to 80+ degrees inside in the afternoons. I called ABA and they had someone out the next day to diagnose the problem. They were prompt, courteous, and even walked me through a couple different options for what we could do based on different prices. 10/10 would recommend!

Lee S. Bortner
February 14, 2023

Crystal Turnbull

My AC unit was acting up and needed help figuring out what was wrong. ABA Heating and Cooling came out super-fast and were so professional. They were honest with me about everything and told me what kind of repairs I would need as well as what the costs were and how long the repairs will take. They really went above and beyond and took the time to educate me. Five stars from me!

Crystal Turnbull
February 14, 2023

Wayne & Sandra

ABA Appliance
Heating and Air
The whole staff from answering phones to ordering parts and installations, ABA is the best. They have great follow up skills which is very rare in some companies.
• No task was too complicated for them to do for us. This is a one phone call company. We have several properties and if we need something fixed the first time ,ABA gets the job done. They have worked on our AC units and our appliances. They took the worry out of worrying.
We use ABA in Austin for several years. There is no differences in quality and professionalism of the techs. Their techs are up to date with the latest equipment and can fix it the first time. I would recommend ABA for any small or large jobs. We will like to Thank Lisa and Melissa for their caring support.
Wayne and Sandra

Wayne & Sandra
February 14, 2023

Melissa St Clair

Kendall came out for my refrigerator not cooling he diagnosed and had it fixed within a week. He was great!! I have and will continue to recommend ABA to all my neighbors.

Melissa St Clair
February 14, 2023

stanley tindall

It has been a long hot day at the Tindall household. Our AC stopped working last night. This morning I called ABA Heating and Cooling serving Pflugerville. They sent out a technician within 30 minutes of my phone call, no window of time to wait. When they arrived they provided us with a window unit to install in our living room to help with the heat in the house. Needless to say it’s 6:30 and we have a brand new AC unit installed and working wonderfully. I highly recommend this company for all your heating and cooling needs. We only gave a five star rating because there are not 10 stars to choose from.

stanley tindall
February 14, 2023

Barbara Coleman

Shout out to Chad and Jason for getting my unit up and running. Chad diagnosed problem in morning ordered technician through Jason. I talked to Jason about our extended warranty we had with ABA and Jason had our system up and running that afternoon!! Thanks Jason and Chad.

Barbara Coleman
February 14, 2023

rent guana

We had an air conditioning situation – it conked out at 9pm on a Friday night when we had paying guests – and we couldn’t have been more grateful to ABA – and couldn’t have been happier with their service. The phone operators were wonderful and super prompt, and within an hour I was at the house meeting the technician, Tyler. He was incredible – super friendly, efficient and knowledgable. He had the system up and running in no time, and was extremely thorough explaining what the problem had been. Excellent company, excellent customer service. We were so grateful – as were our guests.

rent guana
February 14, 2023

Kourtney Mireles

I’ve been working with the ABA team for almost 2 years and they’re the absolute greatest!! Customer Service is on point, Missy and Morgan are fantastic! The scheduling is quick and the technicians call you with a thorough report – shout out Aaron & Chad! Prices are very fair and the work is high quality. I highly recommend doing business with ABA, you won’t be disappointed.

Kourtney Mireles
February 14, 2023

Eric Arrindell

We have enjoyed the professional service over the past year from ABA personnel in office & out in the field. There has been very good reception for requests of work to be done on our 10 Residential rental properties. There is very good feedback with copies of invoice for billing & registered equipment.The Techs communication is very good for discussions of active on the job problem solving & decision making. This allows the benefit of comfort of my Tenants for all seasons. We also use ABA for our primary home residence.

Eric Arrindell
February 14, 2023

Leah Hall

ABA repaired our Samsung washer/dryer today. Technician was Jeremiah. Very professional reliable service and fixed problem with reasonable cost. Would recommend this company and will use in future for other services.

Leah Hall
February 14, 2023

erin vorhoff

The technician was fantastic! He also, was so positive!

erin vorhoff
February 14, 2023

S. Sinclair

Tyler was great on both visits, Dean did a great job helping me pick a system that was going to do everything I was expecting and the crew on Monday was fantastic and so polite. Very customer service oriented. It’s been less than a week but there is a HUGE difference. My husband has asthma and I was explaining this to Dean and Tyler and they were able to get me a system that has been working wonders. My husband said to me yesterday that he hasn’t had to use his puffer AT ALL for a few days now since the new system has been installed.

He can breathe easily and I have noticed a big difference in temperature throughout the house. I haven’t had to fight with the temperature settings since I programmed the schedule. The thermostat is super easy to use as well and looks very stylish. I’m amazed and so happy I found you guys. Great service, great team and all the ladies who I’ve spoken to from the office have been so helpful!

Keep up the fantastic job and many, MANY THANKS!

S. Sinclair
February 14, 2023

Shanda Winton

I had family in town in March during one of the first hot weekends and my AC wasn’t working! I called ABA and they had a tech out within 24-hours. He was extremely helpful and time efficient and had my AC working within an hour. He told me exactly how much it was going to cost and what he needed to repair. Very transparent and cost effective. The following Monday they called to make sure everything was still working and I was satisfied. Super nice family and employees that run the business. They saved the weekend! I would highly recommend them for any HVAC service!

Shanda Winton
February 14, 2023

Mary Agnes Trainor

We are delighted to share that everyone at ABA was responsive, knowledgeable, and helpful. They attempted several times to diagnose our problem with our A/C system before they even arranged the appointment. This means that if we had a very simple problem that we could potentially solve ourselves, it would have saved a call altogether. That is service you rarely find any more. I appreciate how difficult HVAC work can be, particularly during a Texas August. We were delighted that not only our dilemma was easily addressed, but that Chad and the team at ABA conscientiously addressed it. Thank you! We will call them again, and recommend you do the same.

Mary Agnes Trainor
February 14, 2023

naomi meadows

Tyler has been out a couple of times. He was very professional and prompt.He was very courteous. I could not have asked for better service. Top of the line!

naomi meadows
February 14, 2023

Chrislyn Adkins

Big shout out to ABA heating and cooling – My air conditioner went out on a hot summer day and ABA provided exceptional same day service. Aaron was able to replace the fan during the initial visit and air conditioner was up and running. Thanks ABA for the dedicated service.

Chrislyn Adkins
February 14, 2023

Ruby Dreams

Tim Kaye is the best!!! He came out today because my unit had a Freon leak. He fixed that leak, but I called to have him come back because the unit wasn’t cooling well. He spent another 3 hours inside the unit where he found another leak that no one else did. It wasn’t detectable using any of the tools they have, but he noticed a noise and put his hands into the unit to discover that two small copper pipes were rubbing against each other and when the unit was rumbling the pipes would separate and that’s when it would leak. NO ONE ELSE SAW THIS!!! Tim fixed that second leak, pulled all the copper pipes apart so none would be rubbing and might cause that in the future, vacuumed out all the moisture caused by the leak (that turns to ice inside the unit which causes a racket), and made sure it was all tip top before putting the cover on it. The unit runs correctly now and is SO MUCH QUIETER!!! He spent 4 hours to MAKE SURE IT WAS FIXED RIGHT BEFORE LEAVING!!!

THANK YOU TIM KAYE, YOU HAVE MADE A HUGE DIFFERENCE IN THIS HOUSEHOLD WITH THE SUMMER RIGHT AROUND THE CORNER!!! I will ask for you EVERY TIME!!!

Sincerely,

John F.

Ruby Dreams
February 14, 2023

mr_14k_yt fortnite gamer

mr_14k_yt fortnite gamer
February 14, 2023

Josef Generali

Josef Generali
February 14, 2023

Garrett Salazar

Aba came to service my ac when it was out and I can’t help but appreciate all their work. They were extremely professional and efficient in their work, would highly recommend them to everyone i know.

Garrett Salazar
February 14, 2023

Anissa Salazar

Aba is an awesome company came out and replaced my ac very quickly and efficiently. Loved their customer service.

Anissa Salazar
February 14, 2023

Jason Bartholomew

ABA is great! We used them to service our AC system, Kendall came out and was on time very friendly and great to work with. He cleared our drain line with out any issues and cleaned up after! I recommend ABA to all my friends and neighbors.

Jason Bartholomew
February 14, 2023

Sandy Fry

Thank you for Aaron. You and I are so fortunate to have Aaron as part of your team!

Sandra Fry
3215 Funston St.
Austin, TX 78703

Sandy Fry
February 14, 2023

Sharon McBride

I’ve been a customer of ABA for almost 5 years and have been very satisfied with their service during that time. They installed a new AC and heating for me and regularly maintain it. Their technicians are respectful, knowledgeable and dependable. I highly recommend ABA!

Sharon McBride
February 14, 2023

brett keenan

Tyler and ABA heating have been incredible. Up until my a recent purchase from ABA of a new HVAC, I was using a system that was easily 20 years old and on its last leg (to put it nicely). I’ve been working with ABA and Tyler for years now and never once was I pressured to get a new unit. He did everything in his power to keep the old one going as long as possible. Tyler is friendly, professional, kind hearted and treats his customers like family. He goes out of his way and makes himself available for consult even at incredibly inconvenient times. I would recommend ABA to all of my friends and family. They do a great job, are trust worthy and take genuine pride in their work.

brett keenan
February 14, 2023

Sam Barton

Had faulty wiring that was causing multiple error codes to where my unit would not function properly. ABA sent two professional, polite gentlemen to install new wiring and re-diagnose my unit for any errors. They were patient with me and answered all of my questions. While working from home less than 10ft from them, they were not too intrusive/loud(er than needed to be) and I was able to keep working uninterrupted. I am extremely happy with ABA’s service personnel and I am happy to report that my unit is working beautifully. I have never had a bad experience with ABA. I highly recommend using them!

Sam Barton
February 14, 2023

Jane Cross

ABA has always been outstanding in sending someone out to take a look at AC or heating issues when we have called them. Managing several properties, this is very important to us. The techs have always called to let us know what the problem is and to request authorization to fix before actually performing the fix which we also appreciate very much. The office staff has always been helpful to review invoices if we have had any questions.

Jane Cross
February 14, 2023

Kristen McAdams

This local company is quality and affordable. Their customer service is the best I’ve received in years.

They were the only company that answered the phone during a Texas State of Emergency Winter Storm and remained in touch during the week so we could rest assured that our needs would be met and our heat would remain on.

Our technician, Tim was out all day and night (making sure that he made it to every stop so we wouldn’t have to wait) battling the obstacles from the cold himself, and ensuring that people had heat during the terrible weather. He was thorough, descriptive, friendly, and treated us with kindness and compassion.

I am so grateful to this local company for their dedication to quality service and to Tim for his experience and dedication.

Kristen McAdams
February 14, 2023

Sharon T.

Cody was the technician that came to service our system behind the mess that Strand Brothers made. He troubleshooted the entire system before diagnosing it, something that Strand Brothers and Fox services did not do but charges for. He got our system running as Strand Brothers (SB) had it wired incorrectly, SB had replaced our thermostats, and SB had cut our damper to turn it off. Had we had called ABA Heating and Cooling first, we would have saved money in unnecessary replacement of parts that probably were ok in the first place. The office staff at ABA are professional and courteous. The technician was on time and knows his stuff! I can’t save enough about this company!

Sharon T.
February 14, 2023

Millie Drummond

Tuesday I had a new A/C unit installed, after reading how important a proper installation is to the function of the unit(less than five years old), I feel that was part of the problem, the difference between the two is night and day. The tech was very professional and knowledgeable .Thank you for being old school and taking pride in your work. 4 dogs and I are very cool and happy.

Millie Drummond
February 14, 2023

Jessica Schrillo

Very Fast response, Dean was very helpful.

Jessica Schrillo
February 14, 2023

Kris Griffin

Just had ABA come out and check my AC which has been on the fritz for the better part of the past month. Blake came out, was personable and efficient along with letting me know what the exact issue was and showing me a pic of the issue he found. In this day and age it can be hard to trust some services as you hear the horror stories about people getting ripped off. I will definitely be using ABA again when an issue arises or if I need to get an entirely new unit in the future. HIGHLY recommend these guys and don’t hesitate to ask for Blake.

Kris Griffin
February 14, 2023

Carrie Fischer

ABA was a lifesaver for our family. After being out of town for the weekend, we came home to a hot house and discovered a snake had crawled into the outside unit and wrapped around the fan. When the fan turned on the snake was dead and the fan was not turning. We reached out to another company who promised to get out to us that evening but they never showed up. The next morning after contacting 10 other companies, ABA was the only one who could actually send someone same day for an emergency repair. Blake (I think that was his name) showed up on time and had the unit running and cooling in less than 30 minutes. He was very professional and friendly. The office staff were equally amazing and gave some of the best customer service. Thank you, we will definitely call again for our air conditioning needs and will be happy to recommend you.

Carrie Fischer
February 14, 2023

AnonArchive

Air conditioner died last night. Todd came out despite the very late hour and worked in the dark until the issue was resolved. Very personable, understanding and professional.

AnonArchive
February 14, 2023

Edward Gratcyk

Alex and Nick were excilent at there job thanks 👍

Edward Gratcyk
February 14, 2023

Jacqui Gilmer

The capacitor went out after some electrical issues were resolved and we’d started to boil. Todd came out and worked until 10pm to get us cooled down. He explained how the thermometer setting translates into degrees trying to be pushed through the vent and what will freeze your system up if you’re not careful. Todd is my family’s hero tonight !!

Jacqui Gilmer
February 14, 2023

Maggie Craft

Todd was amazing! Not only did he fix my AC issue quickly, but he went above and beyond explaining the root cause and preventative measures I can take to avoid the issue again. He was very friendly, trustworthy, experienced and knowledgeable. I will definitely coming back to Todd for any future HVAC or appliance service needs! Thank you!

Maggie Craft
February 14, 2023

Benjamin Casey

Benjamin Casey
February 14, 2023

Steve Mills

We were in a bad way with the ac fan not working on a Friday evening. We called ABA and Tyler was sent out and he diagnosed the problem as a bad condenser. I was really appreciative to him and the company for being so prompt and efficient.

Steve Mills
February 14, 2023

Bruna Quinonez

My A/C stopped working. I called multiple
Companies with no success even though I told them I had small children in the house.
I called ABA heating and cooling. They said they could send someone to take a look at my A/C the same day. The tech came found the problem and fixed it. Thank you for sending someone so quick.

Bruna Quinonez
February 14, 2023

Nathan Austin

Very prompt service. They came over much quicker than other companies I have worked with. They were very nice and friendly and did the extra mile to make sure it was fixed.

Nathan Austin
February 14, 2023

Paul Walenga

Always happy with service and instillation. Price is reasonable as well. Very impressed with tech Brandon Mcginnity. Went above and beyond to check system was safe and efficient.

Paul Walenga
February 14, 2023

Louise Michelle Martinez

Excellent service answered all with had, didn’t have to wait showed up same day I called. Very satisfied and recommend them to anyone who needs help with there heating and air conditioner problems.

Louise Michelle Martinez
February 14, 2023

Clean Air Filtration System

They were so quick in responding to our request to add this system to our existing system.

Dianne Haar
September 1, 2021

Fixed ac

On time, great service, I would use them again, definitely recommend

Nathan Moller
June 30, 2021

Fixed ac

On time, great service, I would use them again, definitely recommend

Nathan Moller
March 26, 2021

Fan motor

Michael E and Michael E where so great
Just know wat was rong
Very polite and professional and explained how to fix the unit

Dale Bonk
October 16, 2020

Furnace repair

After 3 days of rotating power outage, our heater stopped working. Luckily, I reached Blue Ribbon and they were so nice and sent people out within a few hours. They got our heat working right away and are working hard to get the part we need to have it fully functional. Friendly, knowledgeable, efficient, kind. Highly recommend!

Mary Lou Hude
March 16, 2020

AC fixed

Came out in a timely manner & fixed it quickly within hours! Thanks Melissa Bartholomew for all of your help & your great customer service!

Nicole Miller
October 2, 2019

AC fixed

Came out in a timely manner & fixed it quickly within hours! Thanks Melissa Bartholomew for all of your help & your great customer service!

Nicole Miller
August 30, 2019

AC unit fix.

ABA was able to send out a technician on a Friday afternoon with very short notice. (on a very hot long weekend) The replacement equipment was on hand the problem was fixed within 60 minutes. We were quoted a $ figure over the phone that was honored with no problems. I had an excellent experience with ABA customer service, timing and professionalism and would recommend them to others.

Alexander Broughton
July 19, 2018

AC unit fix.

ABA was able to send out a technician on a Friday afternoon with very short notice. (on a very hot long weekend) The replacement equipment was on hand the problem was fixed within 60 minutes. We were quoted a $ figure over the phone that was honored with no problems. I had an excellent experience with ABA customer service, timing and professionalism and would recommend them to others.

Alexander Broughton
July 16, 2018

AC unit fix.

ABA was able to send out a technician on a Friday afternoon with very short notice. (on a very hot long weekend) The replacement equipment was on hand the problem was fixed within 60 minutes. We were quoted a $ figure over the phone that was honored with no problems. I had an excellent experience with ABA customer service, timing and professionalism and would recommend them to others.

Alexander Broughton
May 11, 2018

AC unit fix.

ABA was able to send out a technician on a Friday afternoon with very short notice. (on a very hot long weekend) The replacement equipment was on hand the problem was fixed within 60 minutes. We were quoted a $ figure over the phone that was honored with no problems. I had an excellent experience with ABA customer service, timing and professionalism and would recommend them to others.

Alexander Broughton
May 10, 2018

AC system repair

This is a company that cares about its customers. We had a very thorny issue with our AC unit and Dean continued to dog the problem until it was fixed, all with a total attitude of friendliness and enthusiasm. The answering service picks up on the second ring every time, no matter what time we have called, and ABA pricing is fair and clear. Top notch service, excellent experience.

Adam Stearns
July 23, 2017

Replaced thermostat

Frank was quick to respond to our call. He diagnosed the bad thermostat and replaced it with one in his truck. It was fixed with in 6 hours. Thank you

Steven Mayer
April 23, 2017

Heating and AC / Appliance Repair

ABA Appliance
Heating and Air
The whole staff from answering phones to ordering parts and installations, ABA is the best. They have great follow up skills which is very rare in some companies.
• No task was too complicated for them to do for us. This is a one phone call company. We have several properties and if we need something fixed the first time ,ABA gets the job done. They have worked on our AC units and our appliances. They took the worry out of worrying.
We use ABA in Austin for several years. There is no differences in quality and professionalism of the techs. Their techs are up to date with the latest equipment and can fix it the first time. I would recommend ABA for any small or large jobs. We will like to Thank Lisa and Melissa for their caring support.
Wayne and Sandra  

Wayne And Sandra
December 10, 2016

Emergency AC Repair

After calling multiple vendors, ABA was the only vendor that responded on a Saturday at 7 pm. Aaron arrived and had the unit working within an hour. Thank you!

KURT BARTELMEHS
August 15, 2016

Completely serviced compressor and added coolant. Checked system inside and outside the house.

Marcus did careful, clean work. He thoroughly explained parts, services and charges. I was pleased with his work and interactions.

Barbara
January 28, 2016

A/c diagnosis

This is a solid company, more interested in getting it right, than running up the bill. Worked with Aaron, straight shooter.

Philip thomas
September 26, 2015

Install replacement coil

Alex and Freddie did a fine job installing a genuine American Standard coil in my eight year old unit..

Brad maughan
August 2, 2015

AC Repair

Had an appointment to do AC repair today in a home in Austin on Ridge Oak Drive.

Bill D.
March 23, 2015

AC Repair

Had an appointment to do Carrier AC repair today in a home in Austin on Blackberry Street.

Richard D.
March 23, 2015

AC Repair

I highly recommend ABA AC & Htg. I called on a Sunday late morning – answering service said they would give message to their office. Missy @ ABA called back in 3 minutes! Ian, their technician, was here a couple hours after that, made repair and my AC was working again! Stellar service from beginning to end & extremely fair pricing – especially on a Sunday when its 100° outside and Ian had to go in the attic 🙁

Kim Wilson
March 20, 2015

Emergency air conditioning repair

On the hottest day of the year, my Moms air conditioning went out after hours on Friday. Her caregiver and I called about 20 so-called emergency a/c service companies. The only one that could actually provide service before Monday was ABA. Ian came out within an hour and could not have been nicer or more helpful. He quickly diagnosed the problem and a few hours later the system began working again. Thank you Ian and thank you ABA.

Joanne Bober
March 20, 2015

AC Repair

Had an appointment to do AC repair today in a home in Austin on Spillman Ranch Loop.

Cindy M.
March 20, 2015

AC Repair

Had an appointment today to do AC repair on a home in Austin on Springwillow Lane.

Jacqueline F.
March 20, 2015

AC maintenance

I have used them for maintenance and they are the best at that!

Robert J.
March 19, 2015

AC Repair

J. Sisqo
March 19, 2015

Heating System Repair

I had an Amazing experience with ABA! I came home late after work to find my heater not working. I called to schedule a technician, the office was very helpful and friendly. They sent technician Rudy, he was prompt, professional and very personable. I felt comfortable with him in my home, and he was able to fix the problem quickly. I will continue to use ABA, and feel confident telling everyone to request Rudy!

Michelle E.
March 19, 2015

AC Inspection

So great!! I had Aaron come to my home for a system check. My home is 10 years old…I was worried that there would be major issues. There were not. There are maintenance things that need to be done–in the near future. Aaron explained all I needed and gave me the price for each in writing. Crazy good, right?? He was delightful I cannot recommend the local, family-owned company more!!

Heather W.
March 19, 2015

Nest Thermostat Installation & AC Inspection

Called this company on a Friday afternoon around 6:30pm. Their answering service was knowledgable and friendly. I immediately had a call-back from ABA within 30 minutes. They knew what they were talking about, answered all of my questions, and set me up for an appointment the next morning. The technician arrived on time and was extremely professional. Aaron installed a new Nest control center and checked out my current ac system to see if it needed any maintenance. Aaron took pride in doing his job and doing it the right way (all the way down to helping me paint the wall around the Nest where the old thermostat originally sat). From start to finish my experience with ABA was perfect. This company is first class.

Steve Gonzalez
March 19, 2015

Repaired Heater and installed air purification system to deal with mold. Conducted duct-work/insulation inspection.

ABA responded right away. Their technician (Erin) was knowledgeable, professional and courteous. Five Star Service!

Paul Palermo
March 19, 2015

Installation and repair

I was in need of a split AC system in a timely manner, Aaron came out the same day I called and provided a quote and the system was installed within two days. Several weeks later we had to put a service call in on the system not cooling, Aaron informed me that the tech on call was not his best on these units so he would come out and take a look himself. Keep in mind this was a Saturday and Aaron was on a fishing trip, he told me that it is the right thing to do to take care of the customer. I can’t thank him enough or the professionalism that we have had with ABA. Great job and service.

Jeff Beck
March 19, 2015

AC Repair

Had an appointment today to do AC repair on a home in Austin on Quicksilver Boulevard.

Shana M.
March 19, 2015

AC Repair

Had an appointment to do AC repair today in an Austin home. The client was happy with the work.

Barb B.
March 19, 2015

AC Repair

They did a fantastic job for SIGNIFICANTLY LESS than quoted price from Honest AC. Saved us $250. Rudy was our tech and he was great. Quick and efficient. Morgan in the office was awesome for helping me stay calm. 🙂 I will do business with them again and will recommend them to anyone.

Laura
March 18, 2015

Air Conditioning Repair

Our older air conditioning system had frozen over. I called ABA (had used their services 1 time before), and a service person called me back promptly, even though it was on a Saturday. Jared was very knowledgeable and hustled to get our system cleaned and running again. I would definitely recommend them, and will use them when we upgrade our system!! Thanks, ABA!!

Paula C.
March 17, 2015

AC Repair

On a Sunday morning in August heat, my AC went out. Kendall at ABA was here within an hour of calling, and got it fixed within 20 min. Very nice, knowledgeable and helpful.

Trent
March 17, 2015

AC Repair

Had an appointment to do oven Trane AC repair today at a home in Leander on Bufflehead Lane.

Richard T.
March 16, 2015

Rheem AC Repair

Had an appointment to do AC repair today at a home in Austin on Alta Loma Drive.

Michael R.
March 16, 2015

Payne AC Repair

Had an appointment to do AC repair today in a home in Cedar Park on Silverstone Lane.

Steven D.
March 16, 2015

Lennox AC Repair

Had an appointment to do AC repair today in a home in Austin on Young Lane.

Neil M.
March 16, 2015

Carrier AC Repair

Had an appointment to do AC repair today in a home in Austin on Levering Street.

Christopher D.
March 14, 2015

Bryant AC Repair

Had an appointment to do AC repair today in a home in Cedar Park on Rocky Mound Lane.

Hamilton
March 13, 2015

American Standard AC Repair

Had an appointment to do AC repair on a home today in the Austin area. It’s running great now.

Nolita S.
March 12, 2015

Arcoaire AC Repair

Had an appointment to do AC repair today on a home in Manor on Millridge Drive.

Michelle G.
March 12, 2015

AC Repair

Had an appointment to do AC repair today on a home in Austin on Harrier Drive.

Robert F.
March 12, 2015

AC Repair

Had an appointment to do AC repair today on a home in Round Rock on E. Bagdad Avenue.

Sablatura and William
March 11, 2015

AC Repair

Had an appointment to do ac repair in an Austin area home. The problem was quickly fixed and the client was satisfied with the work done.

Ellen L.
March 10, 2015

AC Repair

Had an appointment to do AC repair today in a Leander home.

Ken W.
March 9, 2015

AC Repair

Had an appointment to do AC repair today in an Austin home.

Roger G.
March 7, 2015

AC Repair

Had an appointment to do AC repair today in an Austin home.

James K.
March 5, 2015

AC Repair

Had an appointment scheduled to do Bryant AC repair today on a home in Maxwell.

Liu
March 4, 2015

AC Repair

Had an appointment to do AC repair today on a home in Austin on E Oltorf Street.

Karen C.
March 2, 2015

AC Repair

A+ A/C repair work from these guys. They really know what they are doing and it shows in their professional workmanship. Thanks again.

Carter Highland Lakes Marina
October 6, 2014

AC Repair

Thanks again for your professional AC repair work in my home last week! You all did such a great job and I was impressed from the phone call to the completion of the work.

Dulane A.
September 25, 2014

AC Repair

I knew I needed to call in an AC repair professional when I saw that the outside unit was leaking. ABA came out right away and got straight to work. Thanks again.

Ellen L.
September 24, 2014

AC Repair

ABA is the best AC repair company in the area! How do I know this? They came out to my home at 3AM and fixed my broken unit that wasn’t coming on. True professionals. Thanks for all your hard work!

Richard S.
September 14, 2014

AC Repair

I was impressed with how fast your AC repair crew worked. And they were mindful of the fact that my kids were still asleep when they arrived. Great job.

21 Rio
September 11, 2014

AC Repair

We serviced a hotel that was in need of air conditioning repair services in Austin, TX.

R.I.
September 9, 2014

AC Repair

We completed a service request at a family-owned restaurant and bar for their air conditioning needs in Round Rock.

W.S.
September 9, 2014

AC Repair

Completed a service request for Mr. D’s Air Conditioner in Georgetown.

Donald D.
September 8, 2014

Bryant AC Repair

Finished a work order for Mr. S’s Bryant Air Conditioner at his home in Austin.

Jim S.
September 7, 2014

AC Repair

Mr. K requested his Air Conditioner be serviced in Cedar Park and his work order has been completed.

Michael K.
September 7, 2014

AC Repair

ABA fixed a broken air conditioner in a Georgetown home today. The client was satisfied with the work done.

Sheri S.
September 5, 2014

Carrier AC Repair

Finished a work order for Ms D’s Carrier AC at her home in Cedar Park.

Kelly D.
September 5, 2014

AC Repair

The team did AC repair in an Austin area home today. The client and his family are now much cooler and more comfortable.

Walker
September 2, 2014

AC Repair

The team did AC repair on an Austin home today where the cooling system wasn’t keeping the home comfortable.

Vincent D.
September 2, 2014

AC REPAIR

We have used this company several times! Always had the same tech. The only complaint would be that when we discovered the A/C was not cooling and called, they asked if it was an emergency, and we said yes. It was after 10am the next day before they came. The temp was 88 when we called, Mr. McAtee is almost 84 and it was extremely hard for him all night!

Carrol M.
June 16, 2014

AC Repair

It’s getting a little warm out and I decided to turn my AC on for some air flow. As soon as I did, it suddenly shut off on its own. I called ABA up and they sent a tech out to diagnose and treat the problem. Great repair work from a trusted company. Will definitely call again in the future.

James K.
May 15, 2014

AC Maintenance

We have called ABA the last two times we needed AC work done. Both times the tech’s were very professional. I do and will recommend this company.

Richard N.
June 1, 2013

Commercial AC

Good job done quickly

Leonard D.
May 3, 2013

HVAC

Did what they said they would and came when scheduled

Ronald G.
May 2, 2013

AC REPAIR

Excellent Service

Ralph E.
May 2, 2013

HVAC Installation

It took a while to get the new HVAC set up up to work with the wireless thermostat I already had (works on the same app as my security system so I wanted to keep it). Said was very knowledgeable and patient while we figured out how to get it all set up to work with the new 2 stage unit.

Bill D.
April 30, 2013

AC Repair

I called on a Sunday with a broken air conditioner. A tech showed up within an hour of my call, identified the problem quickly, and quoted me the entire cost (not just the service call). I’m beyond impressed! Thank you!!

Sarah S.
April 19, 2013

AC REPAIR

The Service Man was very personable AND got the done promptly.

William G.
April 17, 2013

AC Maintenance

I think theses guys did a great job. All my fault. Forgot to timely change the filter. They were very diplomatic and fixed it all.

Carson M.
April 16, 2013

AC REPAIR

Very good service. Quick (several hours after the phone call), efficient. There is only one problem – a little bit expansive.

Yuri B.
April 9, 2013

HVAC

Arrived on time, same day service.

Dale S.
April 9, 2013

AC REPAIR

The professionals at ABA Heating & Cooling were able to respond the same day and had my AC working again in no time after arriving at my home. They took the time to explain the issue and they had the parts with them to finish the repair. I am very pleased with them and would recommend them to everyone who has an AC issue.

Chris D.
April 1, 2013

HVAC

Our heat went out last fall and another company came out and quoted the repairs at $1300, just to start. After getting along with some agreed to minor repairs we got through the rest if the season until this May when A/C was needed. ABA came out and assessed the situation, gave me a no-nonsense quote in what was needed and repaired the unit to working order in one day. True to their word there was zero service call charge and the quote was exactly the same as the final bill. It took two trips by two servicemen to complete the job but I was impressed with their courtesy, knowledge, and fast repair time. A great company to work with and they have great people and prices! Will highly recommend them to friends, family, and neighbors for any HVAC needs!

M.P.
April 1, 2013

AC REPAIR

My A/C wasn’t working, so I called about 8 a.m. to try to get it serviced before the heat of the day. I was happy to hear that they could send someone over between 12 and 1 that day. I went out to run errands, and had just pulled into my driveway about 12:30, and he pulled up right about that time. (He was supposed to give me a call as he was heading that way–he tried, but said the call didn’t go through–technology! That was no biggy though.) Anyway, he diagnosed the problem–fire ants in the relay switch–and replaced the part in minutes. He also checked the coolant levels and said they were good. Now the A/C is blowing nice, cold air. Thanks!

Chery H.
March 21, 2013

AC Repair

Dean go back and put in 25 amp fuse and pull new tstat wire

Dennis W.
March 21, 2013

AC Repair

When I called ABA for repair of my broken air conditioner I thought I was looking at having to replace the old ac unit….it turns out I just had a bad breaker in the electrical panel. Once they replaced the breaker the unit fired up and works fine. I really appreciate that ABA was so honest and only fixed what really needed to be repaired. It’s refreshing to have a service company who provides great service. I definitely recommend.

Andrew M.
March 20, 2013

AC Maintenance

We did a tuneup for spring in April 2013. All system are a go and cooling fine. Thanks to a well trained and dependable group at ABA Heating and Cooling.

Roy M.
March 12, 2013

ac repair

We had a new ac unit made by Carrier and it was just barely out of warranty when it broke down. My wife called and ABA serviced and repaired the unit the same morning. The workman was very clean and did a nice job. It was a little expensive but they no more than ARS or Sears would charge.

George D.
January 14, 2013

AC Repair

My air conditioning unit stopped working and I called ABA. They were out in an hour and fixed the unit within 45 minutes. I live in Georgetown so getting Austin contractors usually takes a day or more. They quoted the cost to fix the unit upfront and did not charge me any service call fee. I’d use them again.

Hector V.
January 14, 2013

A/C Repair

When my ac until stopped cooling I shopped around and found many different austin area ac repair companies but only ABA would come out with no service call charge since I did the repair. I am on a limited income so I do appreciate the companies who work with seniors to help us get the most value for a dollar. I also appreciate how the technician took the time to explain to me just what work he was performing on the ac unit. Thank you all.

John F.
January 8, 2013

AC REPAIR

They were very prompt and friendly. They explained what they were doing and why. They didn’t waste any time getting the job done correctly. We are very happy with our new cold air.

Richard D.
July 16, 2012

AC REPAIR

I called at 9am for an appointment after 1pm for ac repair. He actually arrived Early. He had parts on truck and was finished in 45 minutes. All repairs thoroughly explained and very satisfied. Will use again

David H.
July 13, 2012

AC Repair

Prompt, personable and professional. Quickly analyzed and repaired the problem!

Cheryl G.
July 3, 2012

HVAC Installation

Had no problem setting up an apt to fit my time restraints. ……….the tech was very well groomed, polite, professional and knew what he was doing. ……….the price was very reasonable.

Terry S.
July 2, 2012

Furnace Repair

Prompt service; reasonable prices.

Chery C.
July 2, 2012

A/C Repair

Our AC unit was not calling so after we had enough of trying to fix it ourselves we called in ABA. They diagnosed and repaired the problem in 15 minutes. It works fine BUT they are really pricey. I don’t know that I would use them again if it’s something I had time to shop around for and get a cheaper price. I give them a 5 star rating on how quick they came out but a 2 star on prices.

Kevin P.
November 30, 2006